AsyncView

The real cost of a first-round phone screen

Thirty minutes on the call, and then the scheduling, the reschedules, the no-shows and the context switch. Here is the arithmetic that makes async screening worth trying.

Nobody budgets for the first round honestly, because the visible part is small. Thirty minutes on a call. Twenty candidates, ten hours, done.

Except that is not what it costs.

The parts that do not appear on the calendar

  • Finding the slot. Two or three emails per candidate, spread across days, plus a time-zone check.
  • The reschedule. Somewhere between one in five and one in three, in most rounds we have seen.
  • The no-show. A dead thirty minutes that cannot be given to anything else because it was already committed.
  • The context switch. A call at 11:00 and another at 14:30 does not leave three usable hours between them.
  • The elapsed time. Twenty screens rarely fit in a week. Two weeks is normal, and good candidates accept other offers inside two weeks.

That last one is the expensive item, and it never shows up as a cost because it is felt as a candidate withdrawing rather than as time spent.

What changes when the round is recorded

The invitations all go out at once. The elapsed time becomes however long candidates take to respond, which is typically two or three days and runs in parallel rather than in series. The reviewing is one sitting, uninterrupted, and shorter than the recordings because you stop when you know.

The saving is not really the minutes. It is turning a two-week serial process into a three-day parallel one.

Be fair about the trade

You lose something real: the back-and-forth. You cannot follow up on a surprising answer, and a candidate cannot ask you the question that would have settled their doubt. That is why this is a screening round and not the whole process.

Our own view is that the follow-up conversation is worth having with six people rather than twenty — and the recorded round is how you find out which six.

More on screening, structure and running a hiring round that respects everyone's time.

Being fair to candidates in an async round

Recording yourself answering questions into a laptop is a strange thing to ask of someone. A few decisions make it much less strange, and none of them cost you anything.

Read article

Put it into practice

Five interview credits, no card needed. Write the questions once and let candidates answer on their own time.